Generative AI is artificial intelligence that creates new content, such as text, images, audio, or video, rather than only classifying or predicting from existing data.
Older AI mostly sorted things: is this spam, will this customer churn. Generative AI makes things: it writes the email, draws the image, drafts the code. The large language models and image models behind today’s tools are all generative.
For a business the shift is that AI moved from analysing work to doing it. That is powerful and also where the judgement comes in: generated output still needs a human to check it is right, on-brand, and worth shipping.
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