Speech to text converts spoken audio into written text, which is what lets a voice agent understand a caller and what turns calls and meetings into searchable records.
It is the ear of any voice system: the step that turns what someone says into text a model can work with. Paired with text to speech (the voice) and a language model (the brain), it makes a voice agent possible.
Beyond voice agents, it unlocks call transcripts, meeting notes, and the content pipelines that turn a recording into articles and clips. Accuracy depends on audio quality and accent, so it is tuned to the real conditions.
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